Privacy Policy

Last Updated: April 16, 2025

At NetDefendo.com, your privacy and trust are our top priorities. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, products, and services.

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1. Information We Collect

We collect the following types of information:

a. Personal Information
When you sign up, purchase a product, or contact us, we may collect:

• Name
• Email address
• Phone number
• Billing information (e.g., credit card details)
• Device information (when using our antivirus software)

b. Non-Personal Information
We may collect non-identifiable data such as:

• IP address
• Browser type
• Operating system
• Usage behavior on our website

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2. How We Use Your Information

We use your information to:

• Provide and improve our antivirus services
• Process payments and manage subscriptions
• Respond to customer service requests
• Send important updates and promotional communications (you can opt out anytime)
• Ensure security and detect potential threats

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3. How We Protect Your Information

We implement industry-standard security measures, including:

• SSL encryption
• Secure data storage
• Firewall and anti-malware tools
• Access controls and employee confidentiality agreements

We never sell or rent your personal data to third parties.

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4. Sharing Your Information

We may share information with:

• Trusted third-party service providers (e.g., payment processors, email platforms)
• Law enforcement or legal authorities, when required by law

All third-party partners are obligated to protect your information in compliance with this policy.

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5. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Enhance user experience
• Analyze website traffic
• Remember user preferences

You can control cookie settings through your browser at any time.

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6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for data processing
• File a complaint with a data protection authority

To exercise these rights, contact us at privacy@netdefendo.com.

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7. Data Retention

We retain your personal information only as long as necessary for the purposes stated in this policy, or as required by law.

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8. Children’s Privacy

NetDefendo.com is not intended for use by children under the age of 13. We do not knowingly collect data from minors.

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9. Changes to This Policy

We may update this Privacy Policy periodically. If we make significant changes, we’ll notify you via email or on our website.

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10. Contact Us

For questions or concerns about this Privacy Policy, contact us at:
privacy@netdefendo.com
MERCYMOJI NIG ENTERPRISES, NO.22, SURULERE STREET, OJODU, LAGOS STATE, NIGERIA