At NetDefendo, your satisfaction and digital security are our top priorities. If you’re not fully satisfied with your purchase, we’re here to help with a simple and transparent return process.
1. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all new purchases of NetDefendo antivirus subscriptions. If you are not satisfied with your product for any reason, you may request a full refund within 30 days of your original purchase date.
2. Eligibility for Refund
To be eligible for a refund, your request must meet the following conditions:
The request is made within 30 days of the original purchase.
You purchased the product directly from NetDefendo.com.
You are the original purchaser (refunds are only available to the person who paid for the product).
Our support team will review your request and respond within 3 business days.
4. Refund Processing
Approved refunds will be processed to the original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the amount to appear in your account.
5. Need Help?
If you have any questions about our return policy or need assistance with your product, feel free to contact us anytime at support@netdefendo.com.
Your protection matters to us. We’re committed to providing reliable service — and that includes a risk-free purchase experience.
